{"id":22738,"date":"2023-04-19T08:46:29","date_gmt":"2023-04-19T06:46:29","guid":{"rendered":"https:\/\/v2.scandinavischelampen.nl\/retour-et-echange\/"},"modified":"2026-03-25T20:07:54","modified_gmt":"2026-03-25T19:07:54","slug":"retours-et-echanges","status":"publish","type":"page","link":"https:\/\/scandinavischelampen.nl\/fr\/retours-et-echanges\/","title":{"rendered":"Rendements et \u00e9changes"},"content":{"rendered":"\n
\n
\n

\u2714 14 jours pour changer d\u2019avis<\/p>\n<\/div>\n\n\n\n

\n

\u2714 Rendements faciles<\/p>\n<\/div>\n\n\n\n

\n

\u2714 Remboursement rapide<\/p>\n<\/div>\n<\/div>\n\n

Vous n\u2019\u00eates pas compl\u00e8tement satisfait de votre achat ? Pas de probl\u00e8me.Vous pouvez facilement retourner ou \u00e9changer votre commande dans les 14 jours suivant la r\u00e9ception<\/strong> . <\/p>\n\n

Nous vous simplifions la t\u00e2che.<\/p>\n\n

\n\n

Comment fonctionnent les retours<\/strong><\/p>\n\n

1. Enregistrez votre d\u00e9claration<\/strong><\/p>\n\n

Envoyez-nous un e-mail ou contactez-nous par t\u00e9l\u00e9phone pour nous dire que vous souhaitez retourner un produit.<\/p>\n\n

2. Retourner ou d\u00e9poser le produit<\/strong><\/p>\n\n

Vous avez deux options :<\/p>\n\n

Retour par la poste<\/strong>Envoyez le produit \u00e0 notre adresse de retour via un transporteur de votre choix.<\/p>\n\n

Retours dans notre magasin<\/strong>Vous pouvez \u00e9galement retourner votre commande gratuitement dans notre magasin \u00e0 Alphen aan den Rijn.<\/p>\n\n

3. Nous traitons votre remboursement<\/strong><\/p>\n\n

D\u00e8s que nous aurons re\u00e7u et v\u00e9rifi\u00e9 votre retour, nous rembourserons le montant de l\u2019achat d\u00e8s que possible via le m\u00eame mode de paiement.<\/p>\n\n

\n\n

Quelles sont les conditions de retour ?<\/strong><\/p>\n\n

Vous pouvez retourner un produit lorsque :<\/p>\n\n

    \n
  • Le produit est enregistr\u00e9 dans les 14 jours suivant sa r\u00e9ception<\/strong><\/li>\n\n\n\n
  • Le produit est complet et intact<\/strong><\/li>\n\n\n\n
  • Le produit est \u00e9valu\u00e9 comme on le ferait en magasin<\/li>\n\n\n\n
  • Le produit est retourn\u00e9 soigneusement emball\u00e9<\/strong><\/li>\n<\/ul>\n\n
    \n\n

    Combien co\u00fbte le retour ?<\/strong><\/p>\n\n

    Les frais de retour sont \u00e0 votre compte personnel.Ces co\u00fbts d\u00e9pendent de l\u2019assureur que vous choisissez.<\/p>\n\n

    Les retours dans notre magasin sont gratuits<\/strong>.<\/p>\n\n

    \n\n

    \u00c9change contre un autre produit<\/strong><\/p>\n\n

    Pr\u00e9f\u00e9reriez-vous recevoir une autre lampe ? C\u2019est possible. <\/p>\n\n

    Envoyez votre produit actuel \u00e0 notre adresse de retour ou apportez-le \u00e0 notre magasin pour nous indiquer quel produit vous souhaitez recevoir.<\/p>\n\n

    Nous sommes heureux de vous aider \u00e0 trouver une alternative adapt\u00e9e.<\/p>\n\n

    \n\n

    Exceptions<\/strong><\/p>\n\n

    Les produits faits sur mesure pour vous<\/strong> ne peuvent pas \u00eatre retourn\u00e9s.<\/p>\n\n

    Cela s\u2019applique, par exemple, \u00e0 :<\/p>\n\n

      \n
    • Longueurs de corde personnalis\u00e9es<\/li>\n\n\n\n
    • Couleurs personnalis\u00e9es ou rev\u00eatement en poudre<\/li>\n\n\n\n
    • Accessoires personnalis\u00e9s<\/li>\n\n\n\n
    • Autres personnalisations<\/li>\n<\/ul>\n\n
      \n\n

      Adresse de retour<\/strong><\/p>\n\n

      Lampes scandinavesHarry Banninklaan 1022652 NB Berkel en RodenrijsPays-Bas<\/p>\n\n

      \n\n

      Questions fr\u00e9quemment pos\u00e9es<\/strong><\/p>\n\n

      Quand recevrai-je mon remboursement ?<\/strong>D\u00e8s que nous aurons re\u00e7u et v\u00e9rifi\u00e9 votre d\u00e9claration, nous traiterons le remboursement d\u00e8s que possible.<\/p>\n\n

      Puis-je essayer une lampe ?<\/strong>Oui, vous pouvez juger le produit comme en magasin.<\/p>\n\n

      Dois-je garder l\u2019emballage d\u2019origine ?<\/strong>Nous recommandons d\u2019utiliser l\u2019emballage d\u2019origine afin que le produit puisse \u00eatre retourn\u00e9 en toute s\u00e9curit\u00e9.<\/p>\n\n

      Puis-je \u00e9changer ma commande ?<\/strong>Oui, vous pouvez \u00e9changer un produit contre un autre article dans les 14 jours.<\/p>\n\n

      \"Image<\/figure>\n","protected":false},"excerpt":{"rendered":"

      \u2714 14 jours pour changer d\u2019avis \u2714 Rendements faciles \u2714 Remboursement rapide Vous n\u2019\u00eates pas compl\u00e8tement satisfait de votre achat ? Pas de probl\u00e8me.Vous pouvez facilement retourner ou \u00e9changer votre commande dans les 14 jours suivant la r\u00e9ception . Nous vous simplifions la t\u00e2che. Comment fonctionnent les retours 1. Enregistrez votre d\u00e9claration Envoyez-nous un e-mail […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-22738","page","type-page","status-publish","hentry"],"yoast_head":"\nRendements et \u00e9changes - Lampes Scandinaves<\/title>\n<meta name=\"description\" content=\"Notre d\u00e9lai de retour est de 14 jours, pendant lesquels vous avez le choix d'\u00e9changer et de retourner les articles. 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Pas de probl\u00e8me.Vous pouvez facilement retourner ou \u00e9changer votre commande dans les 14 jours suivant la r\u00e9ception . Nous vous simplifions la t\u00e2che. Comment fonctionnent les retours 1. Enregistrez votre d\u00e9claration Envoyez-nous un e-mail\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/pages\/22738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/comments?post=22738"}],"version-history":[{"count":9,"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/pages\/22738\/revisions"}],"predecessor-version":[{"id":64443,"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/pages\/22738\/revisions\/64443"}],"wp:attachment":[{"href":"https:\/\/scandinavischelampen.nl\/fr\/wp-json\/wp\/v2\/media?parent=22738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}